Terms of service

Terms of Service

Last updated: October 27, 2026

Welcome to ROVENA LLC.

These Terms of Service govern your access to and use of rrovenna.com, including our digital educational products, website features, downloads, and purchases.

By accessing our website or purchasing and using our digital products, you agree to these Terms.

1. Company Information

ROVENA LLC
EIN: 98-1983877
8206 Louisiana Blvd NE Ste A 9303
Albuquerque, NM 87113
United States

Email: contact@rrovenna.com
Phone: +1 (505) 646-0998
Website: rrovenna.com

2. Our Products

ROVENA LLC creates and sells digital educational content relating to everyday vehicle ownership.

Products may include:

  • Everyday car-care guides

  • Car-cleaning guides

  • Used-car buying guides

  • Road-trip planning guides

  • Vehicle ownership checklists

  • Comparison worksheets

  • Journey-planning resources

  • Downloadable PDF ebooks

  • Related digital educational materials

3. Digital Products

Unless expressly stated otherwise, ROVENA products are digital.

Purchasing a ROVENA digital product does not include:

  • Printed books

  • Cars

  • Spare parts

  • Cleaning products

  • Automotive tools

  • Repairs

  • Professional inspections

  • Roadside assistance

  • Insurance

  • Vehicle-history reports

  • Other physical products or professional automotive services

4. Orders

We may review, reject, or cancel an order where reasonably necessary because of:

  • Suspected fraud

  • Unauthorized payment

  • Duplicate transactions

  • Technical errors

  • Pricing errors

  • Incorrect customer information

  • Abuse of our services

  • Violation of these Terms

Where appropriate, payments for cancelled orders that have not been supplied will be refunded.

5. Pricing and Payments

Prices are displayed in the currency shown during checkout.

Payment must generally be successfully completed before digital access is provided.

Payments may be processed by third-party payment providers.

6. Taxes

Applicable taxes may be calculated and collected where required.

7. Digital Delivery

Purchased digital products are delivered electronically through the digital-delivery system used by ROVENA.

Customers are responsible for:

  • Providing accurate purchase information.

  • Maintaining a compatible device.

  • Having suitable software to access PDF files.

  • Maintaining internet access where required.

For access problems, contact:

contact@rrovenna.com

8. Personal-Use Licence

Unless expressly stated otherwise, purchasing a ROVENA digital product grants you a limited, personal, non-exclusive, non-transferable licence to use the content for your own personal educational purposes.

Where permitted, selected pages may be printed for personal use.

Purchasing a digital product does not transfer ownership of ROVENA intellectual property.

9. Prohibited Redistribution

Without written authorization, you may not:

  • Resell our ebooks.

  • Redistribute purchased files.

  • Share download links publicly.

  • Upload our products to file-sharing websites.

  • Republish substantial portions.

  • Sell modified copies.

  • Claim our instructional content as your own.

  • Repackage our guides for commercial resale.

  • Create competing products substantially derived from our original materials.

10. Intellectual Property

Content owned by or licensed to ROVENA LLC may include:

  • Ebooks

  • Written educational content

  • Checklists

  • Worksheets

  • Comparison frameworks

  • Journey-planning resources

  • Illustrations

  • Graphics

  • Designs

  • Branding

  • Logos

  • Product names

  • Website content

All applicable intellectual-property rights are reserved.

11. Refunds

Refunds and payment-related matters are governed by our Refund Policy.

Nothing in these Terms restricts mandatory consumer rights that cannot legally be excluded.

12. General Educational Purpose

ROVENA products provide general educational information relating to everyday vehicle ownership.

They do not constitute professional automotive services.

13. Not a Repair Manual

ROVENA guides are not intended as professional mechanical repair manuals.

They do not provide comprehensive instructions for:

  • Engine repairs

  • Brake repairs

  • Electrical repairs

  • Structural repairs

  • Airbag systems

  • Safety-critical mechanical work

14. Vehicle Handbook Takes Priority

Customers should consult the handbook and manufacturer information applicable to their specific vehicle.

Where manufacturer-specific instructions differ from general information in a ROVENA guide, manufacturer-specific information should take priority.

15. Vehicle Maintenance

ROVENA may help customers organise:

  • Maintenance reminders

  • Service information

  • Questions for garages

  • Vehicle observations

  • General ownership routines

It does not replace professional inspection or servicing.

16. Warning Lights and Vehicle Symptoms

Warning lights, unusual noises, vibrations, leaks, overheating, braking issues, steering problems, or other vehicle symptoms may require professional attention.

ROVENA does not diagnose vehicle faults.

17. Safety-Critical Concerns

Customers should not continue driving a vehicle where doing so may be unsafe.

Where necessary, consult:

  • The vehicle handbook

  • Roadside assistance

  • An appropriately qualified garage

  • Relevant emergency or safety services

18. Car Cleaning

ROVENA may provide general organizational guidance relating to cleaning.

Customers remain responsible for:

  • Material compatibility

  • Product instructions

  • Ventilation

  • Safe use

  • Protecting delicate surfaces

19. Third-Party Cleaning Products

ROVENA LLC does not manufacture third-party automotive cleaning products.

A product suitable for one material may damage another.

Customers should check instructions and perform an appropriate discreet test where relevant.

20. Used-Car Buying

ROVENA's used-car content provides general frameworks for:

  • Defining needs

  • Preparing questions

  • Organizing viewings

  • Comparing vehicles

  • Recording unanswered questions

It does not guarantee the suitability or mechanical condition of any vehicle.

21. Independent Vehicle Inspection

Customers should consider an independent professional inspection where appropriate before purchasing a used vehicle.

ROVENA is not responsible for hidden defects that are not identified before or after purchase.

22. Vehicle History

ROVENA does not independently verify:

  • Mileage

  • Accident history

  • Ownership history

  • Finance status

  • Service history

  • Title status

  • Vehicle identity

Customers remain responsible for obtaining appropriate checks.

23. Vehicle Prices

Vehicle prices can vary according to:

  • Location

  • Condition

  • Mileage

  • Specification

  • Market conditions

  • Seller

  • Vehicle history

ROVENA does not provide guaranteed valuations or guarantee that any purchase price represents fair market value.

24. Financing and Insurance

ROVENA products do not provide individualized:

  • Loan advice

  • Credit advice

  • Insurance advice

  • Investment advice

  • Financial planning

Customers should independently evaluate relevant financial products.

25. Road-Trip Planning

ROVENA journey guides may help customers organize:

  • Stops

  • Luggage

  • Passenger needs

  • Vehicle preparation

  • Travel information

They do not guarantee road availability or journey conditions.

26. Current Travel Conditions

Before driving, customers should check current information concerning:

  • Weather

  • Traffic

  • Road closures

  • Route restrictions

  • Fuel availability

  • EV charging availability

  • Local driving laws

27. Driver Responsibility

Drivers remain responsible for:

  • Complying with traffic laws

  • Driving safely

  • Maintaining concentration

  • Taking appropriate breaks

  • Ensuring their vehicle is legally roadworthy

  • Carrying any required documentation

28. No Guaranteed Outcome

ROVENA LLC does not guarantee:

  • Fault-free ownership.

  • Reduced maintenance costs.

  • Successful repairs.

  • Perfect cleaning results.

  • A suitable used-car purchase.

  • Lower ownership costs.

  • Trouble-free journeys.

  • Higher vehicle resale value.

29. Third-Party Products and Services

Our content may refer generally to:

  • Garages

  • Vehicle manufacturers

  • Cleaning products

  • History-check services

  • Navigation platforms

  • Roadside services

  • Other third-party resources

ROVENA LLC does not control these third parties and cannot guarantee their availability, quality, pricing, policies, or performance.

30. Website Availability

We aim to maintain reasonable access to our website and digital-delivery systems.

Temporary interruptions may occur because of:

  • Maintenance

  • Hosting problems

  • Technical issues

  • Software updates

  • Security incidents

  • Third-party outages

  • Events outside our reasonable control

31. Prohibited Uses

You may not use our website or products to:

  • Violate applicable law.

  • Commit fraud.

  • Infringe intellectual-property rights.

  • Distribute malicious software.

  • Attempt unauthorized access.

  • Interfere with website security.

  • Scrape protected content without authorization.

  • Impersonate another person.

  • Submit intentionally false information.

  • Abuse payment or refund systems.

  • Redistribute our digital products without authorization.

32. Reviews and Customer Content

If you voluntarily submit a review, photograph, testimonial, comment, or other material, you confirm that:

  • You have the right to submit it.

  • It does not infringe another person's rights.

  • It is not intentionally misleading.

  • It does not contain unlawful material.

Where you expressly authorize publication, you grant ROVENA LLC a non-exclusive right to display and use that content for reasonable business and promotional purposes, subject to applicable privacy requirements.

33. Privacy

Our handling of personal information is described in our Privacy Policy.

34. Disclaimer of Warranties

To the fullest extent permitted by applicable law, our website and digital products are provided on an “as is” and “as available” basis.

We do not guarantee that:

  • Every guide will suit every vehicle.

  • Every cleaning product will be compatible with every material.

  • Every used vehicle will be suitable for purchase.

  • Every journey will proceed as planned.

  • Every third-party provider will remain available.

  • Our website will always operate without interruption.

Nothing in these Terms excludes rights or warranties that cannot legally be excluded.

35. Limitation of Liability

To the fullest extent permitted by applicable law, ROVENA LLC will not be liable for indirect, incidental, special, consequential, or similar losses arising from use of our general educational materials.

Customers remain responsible for their own vehicle, maintenance decisions, purchasing decisions, travel planning, and use of third-party products.

Nothing in these Terms excludes or limits liability where such limitation is prohibited by applicable law.

36. Fraud Prevention

We may use reasonable measures to detect and prevent fraud, including:

  • Transaction review

  • Payment verification

  • Temporary delivery delays

  • Cancellation of suspicious transactions

  • Reasonable verification requests

37. Changes to Products

We may update, revise, redesign, or improve our digital products from time to time.

Reasonable updates do not necessarily constitute a defect.

38. Governing Law

These Terms and disputes relating to ROVENA LLC or our services will be governed by the laws applicable in the State of New Mexico, United States, without regard to conflict-of-law principles, except where mandatory consumer-protection requirements provide otherwise.

39. Dispute Resolution

If you experience a problem with our website, a product, or a purchase, please contact:

contact@rrovenna.com

We aim to respond within a maximum of 2 business days, Monday through Friday, excluding public holidays.

Nothing in this section prevents customers from exercising rights or remedies available under applicable law.

40. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in effect where permitted by law.

41. Entire Agreement

These Terms, together with our:

  • Refund Policy

  • Privacy Policy

  • Shipping Policy

  • Other policies expressly incorporated by reference

form the agreement governing use of our website and purchases.

42. Contact Information

ROVENA LLC
8206 Louisiana Blvd NE Ste A 9303
Albuquerque, NM 87113
United States

EIN: 98-1983877
Email: contact@rrovenna.com
Phone: +1 (505) 646-0998
Website: rrovenna.com